Last Updated: August 30, 2025
Introduction
Highly Favored Contractors (“we,” “our,” or “us”) is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, whether through our website at https://highlyfavoredcontractors.com, in person, by phone at (833) 209-8890, or through other communication channels.
By accessing our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
Full name and title
Contact information (email address, phone number, residential or business address)
Billing and payment information
Property details relevant to service provision
Information about your construction, renovation, or maintenance needs
Communication preferences
Service history and preferences
Information provided when requesting quotes or services
Feedback, inquiries, or any correspondence you submit to us
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
IP address and approximate geographic location
Browser type and version
Device type and operating system
Pages visited and time spent on each page
Referral sources and exit pages
Date and time of visits
Click patterns and interactions with our website
This information is collected using cookies, web beacons, and similar technologies. You may control or disable cookies through your browser settings.
How We Use Your Information
We collect and use your personal information for the following purposes:
To provide and improve our construction and contractor services
To process and fulfill requests for quotes, repairs, installations, or maintenance
To communicate with you about appointments, service updates, and warranty information
To send important notices regarding your services or policy updates
To manage our business relationship and respond to inquiries
To process payments and maintain billing records
To comply with applicable legal and regulatory obligations
To detect and prevent fraudulent or unauthorized activities
To enhance website functionality and user experience
To understand customer preferences and improve our service offerings
To send personalized marketing communications with your consent
Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
Performance of a contract when providing requested services
Your consent where explicitly provided
Our legitimate business interests, including service improvement and operational security
Compliance with legal obligations applicable in the United States
Disclosure of Your Information
We may share your personal information with:
Service providers and contractors assisting in our services (licensed tradespeople, technicians, subcontractors)
Suppliers and manufacturers of materials or equipment
Payment processors and financial institutions
Professional advisers (lawyers, accountants, insurers)
Government or regulatory authorities when required by law
Third-party marketing partners (only with your explicit consent)
All third parties are required to handle your information securely and use it only for the purposes we specify.
Data Security
We implement technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure network infrastructure with firewalls and encryption
Regular security assessments and vulnerability testing
Strict access controls for staff
Employee training on privacy and data protection
Secure storage for physical documents
Routine backups to prevent data loss
While we take all reasonable measures to protect your data, no system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
Provide our services
Comply with legal and regulatory obligations
Maintain appropriate business records
Resolve disputes
Enforce our agreements
When the information is no longer required, we securely delete or anonymize it.
Your Privacy Rights
Depending on your location and applicable U.S. state laws (including California privacy regulations), you may have the following rights:
Right to access the personal information we hold about you
Right to request correction of inaccurate or incomplete information
Right to request deletion of your information in certain circumstances
Right to withdraw consent where processing is based on consent
Right to object to certain types of processing
Right to request limited processing in specific situations
Right to request a copy of your data in a portable format where technically feasible
Right to file a complaint with a relevant data protection authority
To exercise these rights, please contact us using the details provided below.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe your child may have provided information to us, please contact us immediately so we can delete it.
Third-Party Links
Our website may contain links to third-party websites, products, or services. These third parties maintain independent privacy practices. We are not responsible for their content, policies, or actions. We encourage reviewing the privacy policy of every website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy regularly to stay informed.
Marketing Communications
With your consent, we may use your contact information to send promotional messages, service updates, or industry news. You may opt out anytime by:
Clicking the “unsubscribe” link in our marketing emails
Contacting us directly
Updating communication preferences in your account (if applicable)
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:
Highly Favored Contractors
Email: info@highlyfavoredcontractors.com
Website: https://highlyfavoredcontractors.com
Phone: (833) 209-8890
Location: Modesto & Tracy, California, United States
Complaints
If you believe your privacy rights have been violated, please contact us immediately. We take all concerns seriously and aim to resolve issues promptly. If you are not satisfied with our response, you may contact the relevant privacy authority within the United States, such as the California Attorney General’s Office.
